By accessing or using the Memphis Recovery website or contacting this addiction treatment advisory service, individuals ("user," "caller," or "visitor") agree to be bound by these Terms of Use. If there is disagreement with any part of these terms, the service should not be used.
⚠️ Critical Information
Memphis Recovery is NOT a treatment center. This is an advisory and referral service that connects individuals with independent, third-party addiction treatment facilities. Memphis Recovery does not provide medical treatment, therapy, or direct healthcare services.
1. Description of Service
Memphis Recovery operates as an addiction treatment advisory and referral service. The service provides:
Information about addiction treatment options and recovery resources
Connections to independent treatment facilities that may be appropriate based on individual needs
Guidance and support to help individuals navigate treatment decisions
24/7 access to trained advisors who can answer questions and provide referrals
This service does not:
Provide medical advice, diagnosis, or treatment
Operate treatment facilities or provide direct healthcare services
Guarantee admission to any particular treatment facility
Employ medical professionals who prescribe medication or provide therapy
2. Referral Relationships and Paid Advertising
Treatment facilities featured through this referral service pay advertising fees to be included in the network. Important disclosures:
Treatment centers compensate this service for referrals and advertising placement
The presence, position, or prominence of any facility does not constitute an endorsement or recommendation
Referrals are based on stated needs and preferences, not on which facility pays the highest fees
Advisors do not receive commission or compensation based on which specific facility a caller selects
Users are free to choose any treatment provider, including those not affiliated with this service
3. No Medical Advice
Information provided by Memphis Recovery advisors is for informational and educational purposes only. This service does not provide medical advice.
Advisors are not licensed medical professionals, doctors, therapists, or clinicians
Information shared should not be used as a substitute for professional medical advice, diagnosis, or treatment
Medical questions should be directed to qualified healthcare providers
Individuals should consult with physicians or other licensed professionals before making healthcare decisions
In medical emergencies, individuals should call 911 or go to the nearest emergency room
📋 Professional Consultation Required
Treatment decisions should always be made in consultation with qualified medical and mental health professionals. This advisory service provides general information and connections, not clinical care or medical guidance.
4. No Guarantees
Memphis Recovery makes no guarantees or warranties regarding:
Treatment Outcomes: Success rates, recovery results, or effectiveness of any treatment program
Facility Admission: Acceptance into any particular treatment center or program
Service Quality: The quality, safety, or appropriateness of services provided by third-party treatment facilities
Availability: That treatment beds, programs, or services will be available when needed
Insurance Coverage: That insurance will cover treatment costs at any referred facility
Each treatment facility is an independent entity responsible for its own admissions, services, and outcomes.
5. Third-Party Facilities
Treatment centers referred by this service are independent third parties. Memphis Recovery:
Does not own, operate, or control any treatment facilities
Is not responsible for the actions, services, or policies of treatment centers
Does not verify licenses, accreditations, or credentials of treatment facilities (users should verify these independently)
Is not liable for injuries, damages, or adverse outcomes resulting from treatment received at referred facilities
Cannot guarantee the accuracy of information provided about treatment facilities
Users should conduct independent research and ask questions before selecting a treatment provider.
6. User Responsibilities
Users of this service are responsible for:
Providing accurate and truthful information during consultations
Making informed decisions about treatment options
Verifying the credentials, licenses, and accreditations of treatment facilities
Understanding the costs, payment options, and insurance coverage for treatment
Asking questions and seeking clarification when needed
Following the advice of qualified medical professionals regarding treatment decisions
Complying with these Terms of Use and applicable laws
7. Disclaimers of Warranties
This service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
Warranties of merchantability or fitness for a particular purpose
Warranties that the service will be uninterrupted, error-free, or secure
Warranties regarding the accuracy, reliability, or completeness of information provided
Warranties that referrals will result in successful treatment outcomes
Use of this service is at the user's own risk.
8. Limitation of Liability
To the fullest extent permitted by law, Memphis Recovery and its owners, operators, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
Use of or inability to use this advisory service
Reliance on information provided by advisors or on the website
Treatment received or not received at any referred facility
Actions or omissions of third-party treatment facilities
Delays, errors, or interruptions in service
Unauthorized access to or alteration of personal information
Some jurisdictions do not allow limitations on liability, so these limitations may not apply in all cases.
9. Indemnification
Users agree to indemnify, defend, and hold harmless Memphis Recovery and its affiliates from any claims, damages, losses, or expenses (including attorney fees) arising from:
Use of this advisory service
Violation of these Terms of Use
Violation of any rights of third parties
Provision of false or misleading information
10. Privacy and Confidentiality
Use of this service is also governed by the Privacy Policy, which explains how personal information is collected, used, and protected. By using this service, users consent to the practices described in the Privacy Policy.
While this service implements privacy protections consistent with HIPAA standards, Memphis Recovery is not a healthcare provider covered by HIPAA. Treatment facilities that receive referrals are subject to HIPAA and must comply with healthcare privacy regulations.
11. Intellectual Property
All content on the Memphis Recovery website, including text, graphics, logos, images, and software, is the property of Memphis Recovery or its licensors and is protected by copyright, trademark, and other intellectual property laws. Users may not:
Copy, reproduce, distribute, or create derivative works from website content without permission
Use Memphis Recovery trademarks, logos, or branding without authorization
Reverse engineer, decompile, or disassemble any software or technology used by the service
12. Prohibited Uses
Users agree not to:
Use the service for any unlawful purpose or in violation of these Terms of Use
Harass, abuse, or harm advisors, staff, or other users
Provide false, misleading, or fraudulent information
Attempt to gain unauthorized access to systems, accounts, or data
Transmit viruses, malware, or other harmful code
Interfere with or disrupt the operation of the website or service
Use automated systems (bots, scrapers) to access the website without permission
13. Modifications to Terms
Memphis Recovery reserves the right to modify these Terms of Use at any time. Changes will be effective when posted on the website with an updated "Last Updated" date. Continued use of the service after changes are posted constitutes acceptance of the modified terms.
14. Termination
Memphis Recovery may suspend or terminate access to the service at any time, with or without notice, for any reason, including violation of these Terms of Use or applicable laws.
15. Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes arising from these terms or use of the service shall be resolved through:
Informal negotiations in good faith
Binding arbitration if negotiations are unsuccessful
Users waive the right to participate in class action lawsuits or class-wide arbitration.
16. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These Terms of Use, together with the Privacy Policy, constitute the entire agreement between users and Memphis Recovery regarding use of this service and supersede any prior agreements or understandings.
18. Contact Information
Questions or concerns about these Terms of Use may be directed to: